FAQ’S
TICKETS & TRANSFERS FAQ
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Tickets are on sale NOW! Head over to our brand new ticket site to purchase. We have detailed information on camping packages on our tickets page.
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After your ticket has been successfully purchased, you can access it anytime via the User Portal.
If it's your first time logging into the Portal, you'll need to reset your password.Please note, we do not mail out physical tickets.
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Your General Admission Festival Ticket includes: Festival Entry on Friday, August 29th at 8:00 am (MST), Free Tent Camping in a designated zone, Free Parking in the Free Parking Zone.
To elevate your experience, we offer reserved camping sites, pre-set camping packages, Glamping Packages, and Camping Add-ons for purchase on our ticket page. -
Your General Admission ticket will only allow you into the festival grounds as of Friday 8:00 am MST.
For guests who wish to arrive onsite earlier, you can purchase an early entry upgrade online through our ticket site. Gates open at 8:00 on Thursday.
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In the event that Wicked Woods does not sell out prior to the event starting, tickets will be available for purchase at the gate. Gate ticket sales are cash only.
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Wicked Woods does not have a resale platform and we encourage extreme caution when purchasing or selling tickets online!
Wicked Woods Music Festival is not responsible for third-party transactions. If you sell your ticket, you can transfer it to someone else through your User Portal. Transfers can not be undone.
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Yes, you can! You can easily transfer some or all of the items on your order by clicking the 'Start a Transfer' button in your User Portal.
You will require the new individual's legal name, email address, and phone number. Please carefully review the items you are transferring before completing the transfer. Transfers cannot be undone.
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No, however please ensure the ticket has been properly transferred prior to the new ticket holder arriving at the festival.
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Yes, they can! Once a ticket has been transferred to your name, you will have the ability to transfer it again online through the User Portal.
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Yes! Tickets will be held under the original purchaser's name until you properly transfer each ticket to each friend online through our new system. You must transfer your extra tickets to your friends coming to the festival BEFORE you arrive at the gate.
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If your ticket is in someone else's name, you will be denied entry. You'll need to leave the festival site OR track down a ticket that is still transferable. The name on the ticket MUST match the ID of the person using it at the festival. No exceptions.
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There is no exchange or refunds on tickets, including if the event is terminated early, cancelled due to extreme weather, forest fire, acts of nature, government regulation or other conditions beyond the control of Wicked Woods Music Festival. Please ensure that you will be able to attend the festival BEFORE purchasing your tickets.
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Tickets purchased with the Refundable Booking add-on included are refundable ONLY if they meet the Terms and Conditions agreed to at time of purchase.
Orders without the Refundable Booking add-on included are not eligible for refund protection. Please refer to the Refundable terms linked below for more information.
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Wicked Woods Music Festival does not offer refunds or exchanges.
Please refer to our Terms and Conditions for our refund policy. The Terms and Conditions can be accessed via our website footer.
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Wristbands are required at all times. If your wristband is lost, please bring your ticket and ID to the HR department and they will issue you a new wristband and invalidate the RFID tag on your misplaced wristband.
GENERAL FESTIVAL FAQ
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Wicked Woods Music Festival is held at the Ravens Nest Resort & Campground, located near Fairmont Hot Springs, BC.
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Wicked Woods Music Festival 2025 is held over the September Labour Day Long Weekend. Gates open for Early Entry guests on Thursday, August 28th, 2025. Gates open for General Admission guests on Friday, August 29th, 2025.
The official event dates are from August 29th - September 2nd, 2025.
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Our Early Bird tickets will be available on our website in limited quantities on October 11, 2024.
The remaining Ticket Tiers will be released afterwards, dates TBA. -
Gate opens at 8 am on Thursday August 28, 2025 for Early Entry. You will be required to have an early entry ticket to to enter the grounds on early entry day.
tickets.wickedwoods.ca -
Guests are welcome to come and go from the festival grounds as they please, however, please note that there is a general re-entry fee of $10 CAD, and returning guests will be re-processed through security.
Please be advised: Roads into the campgrounds close at 10 pm. Guests returning after dark will be required to park in Free Parking until the morning when they can then move their vehicle back into the campground.
CAMPING & GLAMPING FAQ
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In order to camp with your vehicle, you will be required to purchase a car/truck parking or a RV parking pass. We have a free parking available at the front gate, which is only a short walk in with your camping gear, if you don't need to camp with your vehicle.
If you don't want to camp with your vehicle, you can park in Free Parking, and camp in any of our Free Camping zones.
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Wicked Woods offers Glamping Packages through our ticket sale portal. Our package includes a fully setup 3 meter diameter bell tent, comfy queen size bed with sheets, and a decorated lit up area. You can add on extra items like bedding, water container, cooler, camping chairs, etc when purcahsing your Glamping.
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Infractions are subject to fines. Your entry includes a $3 environmental fee per person.
Wicked Woods is held on sacred ground and we are focused on ensuring it is not left littered. Wicked Woods staff will check all campsites upon guest departure and provide clearance for you to exit the grounds. Please act respectfully.
FESTIVAL SERVICES & FACILITIES FAQ
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Wicked Woods offers shower passes available online and on-site at the gates.
We're proud to offer a shower trailer for our crew & attendees for the duration of the event. -
Wicked Woods has many different food and merchandise vendors to choose from to meet your shopping needs. Check out our Vendor Market for delicious meals and beautiful artisan goods.
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There will be bottles of water available for purchase at the Vendors as well as multiple free potable water stations to fill up your reusable water containers around the site.
While Wicked Woods does offer free water refilling stations, we highly recommend guests come prepared with enough water to get through the weekend comfortably.
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Yes, there will be an ATM on site. Our ATMs are incredibly busy once the event starts and we encourage you to bring cash with you to site.
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Yes, there is cell phone service on site. The signal varies across carriers. but there is generally at least one bar for each carrier.
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No, for the safety of all, pets are not allowed on site for Wicked Woods Music Festival. Registered service animals are permitted. Vehicles will be searched at the gate, if a pet is found, you will be refused entry.
Service documentation required for service animals and prior permission from the landowners needs to be granted.
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Although it would be wicked if you could bring your kiddo, we are a 19+ event. For a full list of prohibited items, please refer to the planning page in our info hub.
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Plan for all types of weather. Wicked Woods is nestled into the Columbia Rocky Mountains, and can experience everything from 30+ bluebird days, to thunderstorms, and cooler nights. Bring layers and adequate shelter.
Although Wicked Woods is situated in Fairmont Hot Springs where the weather is milder, it still can get chilly in the evening.